Caterpillar Careers 2023 – Product Application Specialist Vacancy in Dubai

CAREER AREA:

Marketing / Sales / Product Support

JOB DESCRIPTION:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:

This position consults with dealers and internal business partners as a recognized Motor Grader product and application expert in the construction industries for Europe, Africa & Middle East regions. Leverages outstanding products and applications knowledge to improve sales force effectiveness and increase customer loyalty. Supports the engineering teams during the various phases of development in terms of collecting, consolidating, and sharing customer requirements, conducting competitive analysis to represent the regions.

This is a field-based role for an experienced, individual contributor where assignments are complex, challenging and lend themselves to strategic decisions and recommendations.

Job duties will include, but not limited to:

Training:  

• Increase dealer sales force knowledge of Caterpillar Motor Grader products, technologies, solutions, and applications. 
• Provide local inputs to development of sales training programs.
• Deliver the sales training regionally or locally.

Customer Value Chain:  

• Deliver Motor Grader business plan by providing product application expertise at point of sale. 
• Customer consultation will be provided including application, production, and cost studies.
• Support the development and champion the implementation of the various tools that Caterpillar has available to consult our customers. As a result, customers will recognize the maximum value in designed product features.

Competitive Comparisons:

• Organize, conduct, and report on competitive performance tests, feature/benefit comparisons identifying and highlighting the differentiation of the Caterpillar offering.
• Create Value Selling documentation and provide feedback to the engineering teams.

Represent the ‘Voice of Customer’:

• Collect, consolidate, and communicate customer requirements for future product development activities.
• Support definition and value placed on new product features, functional and technical specifications, general product requirements and trade-off discussions.

Marketing Support:

• Support product launch events, trade shows, customer events such as construction days and press events.

Background/Experience:  

• Completed degree in engineering, or similar field of study.
• 8 years of progressive industry experience, with a good technical understanding of capital equipment (construction, mining, agriculture, etc)
• Expert knowledge of company products, product applications, and the full customer value stream in the assigned industry. 
• Good interpersonal and communication skills are critical.
• Commercial and project management experience is advantageous.
• Fluency in English is critical, and French is a plus.
• Travel requirements: up to 50% of time.

Additional Information:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. 

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.